Return & Refund Policy
1. Return Eligibility
Items may be returned within 30 days of delivery for a full refund or exchange.
To qualify for a return:
Items must be unused, in original packaging, and with all tags/labels attached.
Proof of purchase (order number/receipt) is required.
2. Non-Returnable Items
For hygiene/safety reasons, the following cannot be returned:
Personalized/custom-made products
Intimate apparel, swimwear, or pierced jewelry (unless defective)
Digital products or downloadable content
3. Return Process
Contact our support team at
usapost.shop@outlook.com within 30 days to initiate a return.
Include your order number and reason for return.
You will receive return instructions and a prepaid return label (if applicable).
4. Refunds
Refunds are processed within 5-7 business days after we receive and inspect the item.
Refunds
will be issued to the original payment method. Shipping costs are
non-refundable unless the return is due to our error (e.g.,
wrong/damaged item).
5. Exchanges
Exchanges are subject to product availability. Contact us first to confirm stock.
6. Damaged/Defective Items
Report damaged/defective items within 7 days of delivery. We’ll cover return shipping and provide a replacement or full refund.
7. Late/Missing Refunds
If
your refund is delayed beyond 10 business days, contact your
bank/credit card provider first, then reach out to us for assistance.
8. Contact Us
For questions or assistance:
Email:
usapost.shop@outlook.com
Policy Updates
We reserve the right to modify this policy. Changes will be posted on this page.
